Frequently Asked Questions (FAQs) about the Medical Document Uploader
Is my data Protected?
Patient data stored in Best Practice never leaves your computer network as patient matches are processed on-premises. Documents are sent for analysis using end-to-end encryption, the document and document text are not stored on any of our infrastructure. Our process has been approved by Best Practice.
What is the success rate of document allocation?
Success rate depends on your data (eg. duplicate patients); we have tested over 5000 pages and the success rate is between 90 to 95%.
After a few weeks, BP to OCR Software will learn using it's Artificial Intelligence OCR capability to improve patient matching.
How long will it take to scan a document ?
It takes less than 12 seconds to scan and upload a document.
Will the OCR Software auto reconnect after every time BP server is restarted? Will it run on a desktop?
It auto reconnects. You can run either on the server or a standalone PC.
How much will it cost?
$99 fee per month plus 10 cents inc GST per page for the basic version of the software. $149 plus 15 cents inc GST per page for Advanced version.
Will the OCR Software recognise hand written documents?
Yes, it will as long as a human can understand the handwritten text.
Can I rename the heading of documents after upload into clinical software?
Yes you can provided your clinical software allows to do so.
This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure toWhen we release new versions, you can get a copy to update the software. This is a free service until June 2023, after that you will pay a $330 software upgrade fee a month.
add any relevant details or information that you want to share with your visitors.
What happens when the OCR software cannot find the right patient due to mispelling of patient name or duplicate patients or dob etc?
If you have a duplicate patient record in your clinical software or document cannot be read by our OCR software due to poor quality of the document or patient cannot be found in your clinical software, this OCR software will move the document from investigations folder to an error folder under investigations folder OR move the document from patient's correspondance folder to an error folder under patient's correspondance folder. You can modify the
failed documents using the below formats and cut & paste them back into the correct folder to reallocate again.
--- firstname, surname
of the paient to store automatically it in the correct patient record.
What are the different versions available?
Most common words found in the document will be given as the title for each document.
Advanced Version - (Preloaded templates)
When the system finds any of the below documents/templates, it will give the below specific title for the document eg.Northern hospital discharge summary
If the document does not match any of the below templates, most common words found in the document will be given as the title for each document.
Northern hospital emergency department discharge summary
Northern hospital discharge summary
Northern hospital specialist outpatient
Northern hospital operation notes
Northern hospital day surgery notes
Northern hospital imaging report
Northern hospital pathology reports
Austin hospital emergency department discharge summary
Austin hospital discharge summary
Austin hospital specialist outpatient
Austin hospital operations notes
Austin hospital day surgery notes
Austin hospital imaging report
Austin hospital pathology reports
Austin hospital cardiology reports
Mercy hospital outpatient notes
Mercy hospital obstetric discharge summary
Mercy hospital operative notes
Mercy hospital discharge summary
Mercy hospital imaging report
Mercy hospital pathology reports
St Vincent’s hospital discharge summary
St Vincent hospital outpatient notes
St Vincent’s hospital pathology results
St Vincent’s hospital imaging report
Royal children hospital outpatient notes
Royal children hospital discharge summary
Royal children hospital pathology results
Peter MacCallum hospital outpatient notes
Peter MacCallum hospital discharge summary
Correspondence from Dr Nilesh Mehta, cardiologist
Correspondence from Advara heart care
Correspondence from Dr Rayoo , cardiologist
Correspondence from gastro north, gastroenterologist
Correspondence from Dr David Angus, urologist
Correspondence from Dr Daniel Steiner,urologist
Correspondence from Dr Tim Rutherford,dermatologist
Correspondence from Dr Fiona Bruce ,dermatologist
Correspondence from Ms Caroline Ryan , ENT
Correspondence from Ms Zenia Chow , ENT
Correspondence from Dr Luke sammartino, paediatrician
Correspondence from nursing home
Correspondence from Bolton Clark nursing
Correspondence from banksia palliative care
Correspondence from physiotherapist
Correspondence from podiatrist
Correspondence from osteopath
Correspondence from chiropractor
Correspondence from dietitian
Correspondence from diabetic educator
Like what you see? Get in touch to learn more.